Sometimes I wonder if the human condition is simply too diverse to really understand. Sure we have the models of NLP to help us through our day, that is if we know them. In my field I meet so many people I think I forget when I should or shouldn’t use NLP. It all seems a bit bewildering I’ll admit, but I never stop trying.

Anyway, on to what I really want to talk about today…….

One of the things that fascinates me about people is the way in which we filter and store information in our brains. Everyone has their own learned way of identifying what is most important to them and storing it for later recall. In the book, Figuring people out by Michael Hall & Bob Bodenhamer they talk about this very idea. How people sort, process and store information. Read the rest of this entry »

Have you ever stood on line in a store and just watched the behaviors of the strangers around you? If so, you can only imagine what it is I’m about to tell you. I found myself standing on line last week at my local book store. There was a blond woman in front of me at the register. It caught my attention out of the corner of my eye that the cashier was throwing out some drab pitch to up-sell the woman. The clerk pulls out a piece of paper from under the counter and shows the woman but she tells the clerk she’s “not interested” in whatever pitch she’s selling. Then, the funniest thing happened, the clerk look at the woman and said “just so you know, most of our coupons come through email so it’s worth it to sign up for our newsletter”. The blond woman snatched the paper out of the clerk’s hands and immediately wrote down her email address. Read the rest of this entry »